Stakeholder engagement in early stage product-service system development for healthcare informatics
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Abstract
This article presents the findings from four case studies on stakeholder engagement in new healthcare information and communication technology (ICT) productservice system (PSS) development. The degree of connectivity between the new healthcare ICT PSS and its intended operating environment has emerged to be an important contextual factor that may impact decisions concerning stakeholder engagement in the early stage development process. The four propositions of stakeholder identification and engagement in the development process, put forward in this article, provide important directions for future work in exploring the implications of PSS characterization in early-stage new healthcare PSS development process.
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Keywords
Product-Service System, PSS, New Product Development, New Service Development, Stakeholder Engagement, PSS Characterization, Early Stage, ICT, Healthcare
Journal Title
EMJ - Engineering Management Journal
Conference Name
Journal ISSN
1042-9247
2377-0643
2377-0643
Volume Title
26
Publisher
Informa UK Limited