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Usage and User Experience in an Academic Law Library

Accepted version
Peer-reviewed

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Type

Article

Change log

Authors

Bailey, Josephine 

Abstract

jats:titleAbstract</jats:title>jats:pThis article, written by Josephine Bailey and Kate Faulkner, discusses the collection of library usage data at the Squire Law Library, an academic law library embedded in the Faculty of Law at the University of Cambridge. Two initiatives were employed to survey usage: firstly, regular headcounts of library users and secondly, occasional spot-checks of university cards. This article details the data that was collected and how it fits into a wider ethnographic approach to understanding how students and researchers use libraries. The article also discusses how the pilots have developed into long-term procedures, and how this has led to improvements to the delivery of the service.</jats:p>

Description

Keywords

usage statistics, surveys, academic law libraries

Journal Title

LEGAL INFORMATION MANAGEMENT

Conference Name

Journal ISSN

1472-6696
1741-2021

Volume Title

18

Publisher

Cambridge University Press (CUP)