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Caring for quality of care: symbolic violence and the bureaucracies of audit.


Type

Article

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Authors

Emmerich, Nathan 
Swinglehurst, Deborah 
Maybin, Jo 
Park, Sophie 
Quilligan, Sally 

Abstract

BACKGROUND: This article considers the moral notion of care in the context of Quality of Care discourses. Whilst care has clear normative implications for the delivery of health care it is less clear how Quality of Care, something that is centrally involved in the governance of UK health care, relates to practice. DISCUSSION: This paper presents a social and ethical analysis of Quality of Care in the light of the moral notion of care and Bourdieu's conception of symbolic violence. We argue that Quality of Care bureaucracies show significant potential for symbolic violence or the domination of practice and health care professionals. This generates problematic, and unintended, consequences that can displace the goals of practice. SUMMARY: Quality of Care bureaucracies may have unintended consequences for the practice of health care. Consistent with feminist conceptions of care, Quality of Care 'audits' should be reconfigured so as to offer a more nuanced and responsive form of evaluation.

Description

Keywords

Delivery of Health Care, Empathy, Humans, Morals, Quality of Health Care, Symbolism, United Kingdom, Violence

Journal Title

BMC Med Ethics

Conference Name

Journal ISSN

1472-6939
1472-6939

Volume Title

Publisher

Springer Science and Business Media LLC