The nature of academic librarianship is changing as librarians move away from the curation of material and into research support roles. Although this creates new opportunities it can be difficult for staff to learn the skills needed. The Office of Scholarly Communication at Cambridge University seeks to address this issue with the Research Support Ambassadors programme, an initiative which skills staff in areas such as research data management and Open Access. This case study outlines the evolution of the programme from its pilot through to its recently completed second run in 2016. The challenges associated with running a cross-library training programme are discussed and solutions highlighted. Also discussed is the impact that the programme has had on participants. This case study will be of interest to those aiming to pursue a career in this area of librarianship and those looking at preparing staff for the future of the academic library.