Presentation given at Open Repositories 2017, Brisbane, Australia. General track 13: Evaluation and assessment. This presentation discusses the open agenda supported by funder policies in the United Kingdom (UK), how these policies interact with one another and the resulting implications for higher education institutions using the case study of the University of Cambridge. The University of Cambridge has responded to the challenges of open research by founding the Office of Scholarly Communication and dedicating specialized teams to manage compliance with both Open Access and research data requirements. Since 2013 the Open Access Service has processed over 10,000 article submissions and spent more than £7 million on article processing charges. The experiences at Cambridge in responding to these challenges are an important lesson for anyone engaged in open research. This talk offers some insights into a potential way to manage funder mandates, but also acts as a cautionary tale for other countries and institutions considering introducing mandates around Open Access and what the implementation of certain policies might entail. The skills around management of open policies are significantly different to traditional library activity, and this has implications for training and recruitment of staff.