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An interventionist strategy for warehouse order picking: Evidence from two case studies

Accepted version
Peer-reviewed

Type

Article

Change log

Authors

Giannikas, V 
Lu, W 
Robertson, B 

Abstract

As the role of the customer becomes more important in modern logistics, warehouses are required to improve their response to customer orders. To meet the responsiveness expected by customers, warehouses need to shorten completion times. In this paper, we introduce an interventionist order picking strategy that aims to improve the responsiveness of order picking systems. Unlike existing dynamic strategies, the proposed strategy allows a picker to be intervened during a pick cycle to consider new orders and operational disruptions. An interventionist strategy is compared against an existing dynamic picking strategy via a case study. We report benefits both in terms of order completion time and travel distance. This paper also introduces a set of system requirements for deploying an interventionist strategy based on a further case study.

Description

Keywords

Warehousing, Order picking, Dynamic strategy

Journal Title

International Journal of Production Economics

Conference Name

Journal ISSN

0925-5273
1873-7579

Volume Title

189

Publisher

Elsevier