Beyond metrics? Utilizing 'soft intelligence' for healthcare quality and safety.

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Authors
Martin, Graham
McKee, Lorna
  Dixon-Woods, Mary
Publication Date
2015-10
Journal Title
Social science & medicine (1982)
ISSN
0277-9536
Volume
142
Pages
19-26
Language
eng
Type
Article
Physical Medium
Print-Electronic
Metadata
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Citation
Martin, G., McKee, L., & Dixon-Woods, M. (2015). Beyond metrics? Utilizing 'soft intelligence' for healthcare quality and safety.. Social science & medicine (1982), 142 19-26. https://doi.org/10.1016/j.socscimed.2015.07.027
Keywords
Humans, Leadership, Problem Solving, State Medicine, Organizational Culture, Quality of Health Care, England, Interviews as Topic, Emotional Intelligence, Patient Safety, Grounded Theory
Sponsorship
Wellcome Trust (097899/Z/11/Z)
Identifiers
External DOI: https://doi.org/10.1016/j.socscimed.2015.07.027
This record's URL: https://www.repository.cam.ac.uk/handle/1810/280625
Rights
Attribution 4.0 International
Licence URL: https://creativecommons.org/licenses/by/4.0/
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Attribution 4.0 International
Except where otherwise noted, this item's licence is described as Attribution 4.0 International