Repository logo
 

How do you search for the best alternative? Experimental evidence on search strategies to solve complex problems

Accepted version
Peer-reviewed

Type

Article

Change log

Authors

Sommer, S 
Bendoly, E 
Kavadias, Stylianos  ORCID logo  https://orcid.org/0000-0002-9769-2642

Abstract

Through a controlled two-stage experiment, we explore the performance of solution search strategies to resolve problems of varying complexity. We validate theoretical results that collaborative group structures may search more effectively in problems of low complexity, but are outperformed by nominal structures at higher complexity levels. We call into question the dominance of the nominal group technique. Further close examination of search strategies reveals important insights: the number of generated solutions, a typical proxy for good problem-solving performance, does not consistently drive performance benefits across different levels of problem complexity. The average distance of search steps, and the problem space coverage play also critical roles. Moreover, their effect is contingent on complexity:a wider variety of solutions is helpful only in complex problems. Overall, we caution management about the limitations of generic, albeit common rules-of-thumb such as "generate as many ideas as possible”.

Description

Keywords

complexity, problem solving, experiment, ideation, innovation

Journal Title

Management Science

Conference Name

Journal ISSN

1526-5501
1526-5501

Volume Title

66

Publisher

Institute for Operations Research and the Management Sciences