jats:titleAbstract</jats:title> jats:pUpgrading the energy performance of the UK’s entire building stock is the central pillar of any credible and cost-effective strategy to meeting net zero. This research aims to open up the revenue of using thermal infrared data from satellites to assist in processes on building energy performance improvement. High-resolution thermal infrared data output from space offers the potential for fast and effective monitoring provision that can cover large areas and targeted buildings or sites. We have interviewed a set of stakeholders from government, industry and community groups to build the specific use cases and find out detailed user requirements.</jats:p>