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Gaps and Overlaps in Cancer Multidisciplinary Team Communication: Analysis of Speech

Published version
Peer-reviewed

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Authors

Murtagh, Ged M 
Lamb, Benjamin W 
Bali, Anish 
Gandamihardja, Tasha 

Abstract

jats:p Guided by the principles of conversation analysis, we examined the communication practices used to negotiate levels of participation in cancer multidisciplinary team meetings and their implications for patient safety. Three cancer teams participated. Thirty-six weekly meetings were video recorded, encompassing 822 case reviews. A cross-section was transcribed using Jefferson notation. We found a low frequency of gaps between speakers (3%), high frequency of overlaps (24%), and no-gaps-no-overlaps (73%), suggesting fast turn transitions. Securing a turn to speak is challenging due to a systematic reduction in turn-taking opportunities. We contribute to group research with the development of a microlevel methodology for studying multidisciplinary teams. </jats:p>

Description

Funder: Health Services and Delivery Research Programme; FundRef: https://doi.org/10.13039/501100002001

Keywords

35 Commerce, Management, Tourism and Services, 5201 Applied and Developmental Psychology, 5205 Social and Personality Psychology, 3507 Strategy, Management and Organisational Behaviour, 52 Psychology, Cancer, Cancer

Journal Title

Small Group Research

Conference Name

Journal ISSN

1046-4964
1552-8278

Volume Title

52

Publisher

SAGE Publications