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Rethinking trust within emergency collaboration: The significance of negative affects

Published version

Published version
Peer-reviewed

Repository DOI


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Authors

Jörden, Nina 
Zebrowski, Chris 

Abstract

jats:titleAbstract</jats:title>jats:pStrong emergency collaboration is commonly assumed to involve a joyful passage to trust and confidence. Organizations are said to collaborate when fear and suspicion are overcome. Thus, negative, or sad, affects—such as anger, fear, disdain, despair, frustration—appear opposed to emergency collaboration. In this hybrid theoretical‐empirical paper we challenge these assumptions by elaborating the affect theories of the philosophers Gilles Deleuze and Baruch Spinoza with ethnographic research on emergency collaboration undertaken before and during the UK emergency response to COVID‐19. Moving beyond considerations of sad affects as either undermining collaboration, or as moderators of excessive trust, we explore how a range of sad affects are both prevalent and potentially beneficial within trustful emergency collaboration. Rather than celebrate such affects, our analysis contributes by drawing attention to the overlooked role of vacillations of affect between joy and sadness within emergency collaboration. In so doing our findings decentre but do not disregard the role of trustful confidence within theories and practitioner prescriptions of emergency collaboration.</jats:p>

Description

Keywords

35 Commerce, Management, Tourism and Services, 3507 Strategy, Management and Organisational Behaviour

Journal Title

Journal of Contingencies and Crisis Management

Conference Name

Journal ISSN

0966-0879
1468-5973

Volume Title

Publisher

Wiley
Sponsorship
Economic and Social Research Council (ES/V010182/1)