High-tech systems are ubiquitous and often safety and se- curity critical: reasoning about their correctness is paramount. Thus, precise modelling and formal reasoning are necessary in order to convey knowledge unambiguously and accurately. Whilst mathematical mod- elling adds great rigour, it is opaque to many stakeholders which leads to errors in data handling, delays in product release, for example. This is a major motivation for the development of diagrammatic approaches to formalisation and reasoning about models of knowledge. In this paper, we present an interactive theorem prover, called iCon, for a highly expressive diagrammatic logic that is capable of modelling OWL 2 ontologies and, thus, has practical relevance. Significantly, this work is the first to design diagrammatic inference rules using insights into what humans find accessible. Specifically, we conducted an experiment about relative cognitive benefits of primitive (small step) and derived (big step) inferences, and use the results to guide the implementation of inference rules in iCon.