The impact of generative artificial intelligence on socioeconomic inequalities and policy making.
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Peer-reviewed
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Abstract
Generative artificial intelligence (AI) has the potential to both exacerbate and ameliorate existing socioeconomic inequalities. In this article, we provide a state-of-the-art interdisciplinary overview of the potential impacts of generative AI on (mis)information and three information-intensive domains: work, education, and healthcare. Our goal is to highlight how generative AI could worsen existing inequalities while illuminating how AI may help mitigate pervasive social problems. In the information domain, generative AI can democratize content creation and access but may dramatically expand the production and proliferation of misinformation. In the workplace, it can boost productivity and create new jobs, but the benefits will likely be distributed unevenly. In education, it offers personalized learning, but may widen the digital divide. In healthcare, it might improve diagnostics and accessibility, but could deepen pre-existing inequalities. In each section, we cover a specific topic, evaluate existing research, identify critical gaps, and recommend research directions, including explicit trade-offs that complicate the derivation of a priori hypotheses. We conclude with a section highlighting the role of policymaking to maximize generative AI's potential to reduce inequalities while mitigating its harmful effects. We discuss strengths and weaknesses of existing policy frameworks in the European Union, the United States, and the United Kingdom, observing that each fails to fully confront the socioeconomic challenges we have identified. We propose several concrete policies that could promote shared prosperity through the advancement of generative AI. This article emphasizes the need for interdisciplinary collaborations to understand and address the complex challenges of generative AI.
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Funder: Hewlett Foundation; DOI: https://doi.org/10.13039/100004439
Funder: NSF; DOI: https://doi.org/10.13039/100000001
Funder: Schmidt Sciences
Funder: Google; DOI: https://doi.org/10.13039/100006785
Funder: Sloan Foundation; DOI: https://doi.org/10.13039/100000879
Funder: Smith Richardson Foundation; DOI: https://doi.org/10.13039/100001314
Funder: Sloan School
Funder: MIT; DOI: https://doi.org/10.13039/100006919
Funder: Ammodo science award
Funder: Royal Netherlands Academy of Arts and Sciences; DOI: https://doi.org/10.13039/501100001722
Funder: Google Jigsaw
Funder: Center for Conflict and Cooperation
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2752-6542
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Sponsorship
Spanish Ministry of Science and Innovation (PID2021-126892NB-I00)
European Research Council (101018262)
ESRC (ES/V015176/1)
Leverhulme Trust (PLP-2021-095)
Australian Research Council (FL180100094)
University of Turin (NATS_GFI_22_01_F)
Templeton World Charity Foundation (TWCF-2022-30561)