D1.2 Benchmark of factors affecting use of digital products and services across Europe

Abstract

This project deliverable presents the methodology and results from five surveys from the DIGNITY project. The surveys examined key factors that affect the use of digital mobility services, covering technology access, technology use (both in general and for transport), attitudes towards technology and competence with basic digital interface patterns, as well as sensory, motor and cognitive capabilities. The surveys were conducted in five European countries or regions: Germany, Italy, Barcelona Metropolitan Area, Flanders and the Netherlands, and were designed to be compatible with a previous survey carried out in the UK.