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Healthcare Supply Chains

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Betcheva, L 
Erhun Oguz, Feryal 


In his widely recognized and cited book, Christopher (2016) defines a supply chain (SC) (Refer to Table 1 for a complete list of acronyms used in the chapter) as a “network of organizations that are involved, through upstream and downstream linkages, in the different processes and activities that produce value in the form of products and services in the hands of the ultimate consumer” (p.13). The author defines supply chain management (SCM) as the “management of upstream and downstream relationships with suppliers and customers in order to deliver superior customer value at less cost to the supply chain as a whole” (p.3). It is clear from these definitions that every SC is a system of organizations, materials, resources (including human capital), activities, information, and finances that help move a product or service from suppliers to end customers/ consumers while optimizing end-to-end efficiency and effectiveness. As a result, to match customer requirements with supply constraints, SCM as a management strategy is characterized by a systems approach (i.e., considers the organizations in the SC as an end-to-end, integrated entity), a strategic orientation (i.e., aligns the intra- and inter-firm goals and capabilities with those of the SC), and a customer focus (i.e., focuses on customer value as the key driver of the SC’s activities) (Mentzer et al. 2001).



Healthcare Supply Chains


3509 Transportation, Logistics and Supply Chains, 46 Information and Computing Sciences, 4609 Information Systems, 35 Commerce, Management, Tourism and Services, Health Services, Clinical Research, Generic health relevance, 12 Responsible Consumption and Production

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The Oxford Handbook of Supply Chain Management

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Oxford University Press




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