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How to measure technology intelligence?

Accepted version
Peer-reviewed

Type

Article

Change log

Authors

Loh, YW 

Abstract

Technology intelligence (TI) is an activity that supports decision-making at many levels. However, practitioners often find that evaluating the quality of TI activities can be very challenging. Whilst several papers in current literature discuss performance assessments in innovation contexts, less research specifically addresses the issue of performance measurement for TI. This paper aims to start to fill this gap by developing empirical evidence about the current evaluation methods adopted in industry, and the challenges posed by the metrics used in assessing TI. A framework is proposed, which suggests that the metrics used for TI follow two logics: the first is that they are activity- or outcome-based, and the second is that they apply either to specific projects or to the entire firm. This classification of metrics could help practitioners structure their future measuring and evaluating strategies.

Description

Keywords

technology intelligence, technology scouting, performance measure, assessment, evaluation, metrics, decision-making, open innovation, information quality, innovation management measurement, efficiency, effectiveness

Journal Title

International Journal of Technology Intelligence and Planning

Conference Name

Journal ISSN

1740-2832
1740-2840

Volume Title

11

Publisher

Inderscience