High Value Manufacturing in the UK: Case studies and focus group insights
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Authors
Martinez Hernandez, V
Huaccho Huatuco, Luisa
Burgess, Thomas
Shaw, Nicky
Publication Date
2019-01-02Journal Title
Production Planning and Control
ISSN
1366-5871
Publisher
Taylor & Francis
Volume
30
Issue
1
Pages
60-75
Type
Article
This Version
VoR
Metadata
Show full item recordCitation
Martinez Hernandez, V., Huaccho Huatuco, L., Burgess, T., & Shaw, N. (2019). High Value Manufacturing in the UK: Case studies and focus group insights. Production Planning and Control, 30 (1), 60-75. https://doi.org/10.1080/09537287.2018.1524162
Abstract
This paper studies the internal mechanisms that allow organisations to become High Value Manufacturing (HVM). Using a qualitative methodology, three UK manufacturing companies formed in-depth case studies with semi-structured interviews, observations and historical data. The HVM value matrix of Martinez and co-workers is used to categorise each organisation’s value proposition. Wider benchmarking of the three organisations was carried out against a focus group with an additional seven manufacturing organisations. Thus, data from ten manufacturing organisations are included in this research. The cases follow the “customer intimacy” HVM discipline. The business processes supporting these value propositions were identified. Interestingly, each organisation’s desired value proposition differs from their current one. “Technological integrators” predominantly rely on New Product Development (NPD) and Strategy processes, whereas “Socialisors” rely predominantly on Strategy and Customer Relationship processes. Companies can use the findings to better understand their current HVM value proposition and, where necessary, plan their transition to a future desired HVM value proposition.
Identifiers
External DOI: https://doi.org/10.1080/09537287.2018.1524162
This record's URL: https://www.repository.cam.ac.uk/handle/1810/292294
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