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Connectivity as the capacity to improve an organization’s decision-making

Published version
Peer-reviewed

Type

Conference Object

Change log

Authors

Hassannezhad, Mohammad  ORCID logo  https://orcid.org/0000-0002-3277-3222
Cassidy, S 
Clarkson, PJ 

Abstract

This paper describes the development of a new computational model to predict the desirability of decision consequences in an organization, and the development of a prototype tool to enable real-time interaction and decision support when changes occur simultaneously. A tool, called Decision Propagation System, is developed in response to the needs of BT Group plc in understanding the most effective set of interventions in the organization where the high degree of connectivity between system components and the uncertainty in connectivity data are two critical issues. Designed on a case study of the Fields Operations Engineering, this research demonstrates that a knowledge of overlapping decision propagation paths can direct the organizational decisions towards mitigating the risk of unintended consequences.

Description

Keywords

Complexity, Connectivity, Change propagation, Data-driven engineering design, Decision-making, Multiple domain matrix, Systems engineering

Journal Title

Procedia CIRP

Conference Name

CIRP Design 2019

Journal ISSN

2212-8271

Volume Title

84

Publisher

Elsevier BV