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Online-based participatory design. A Case Study of Developing International Standards during a Pandemic

Published version
Peer-reviewed

Repository DOI


Type

Article

Change log

Authors

Grey, T 
Boland, P 
Kelly, H 
White, PJ 

Abstract

jats:pStandards are essential instruments to ensure the safety, efficiency and quality of products, services, systems, processes, and environments. In pre-pandemic times, standard development process used to happen through in-person consultation and meetings, however, the COVID-19 pandemic disrupted the whole routine. A team of technical experts from the National Standards Authority of Ireland trialled an online-based participatory design process to support the review and development of a standard through stakeholder engagement. This article introduces the experience of developing a new standard by leveraging on emerging digital technologies, through stakeholder participation. This research offers a framework, outlining the steps undertaken during the process, to support future online-based standard development processes in co-operation with stakeholders, by respecting cultures, backgrounds, skills, and experiences.</jats:p>

Description

Keywords

33 Built Environment and Design, 3303 Design

Journal Title

Strategic Design Research Journal

Conference Name

Journal ISSN

1984-2988
1984-2988

Volume Title

15

Publisher

UNISINOS - Universidade do Vale do Rio Dos Sinos
Sponsorship
European Commission Horizon 2020 (H2020) Marie Sk?odowska-Curie actions (846284)