Tool Fingerprinting: Characterising Management Tools

Abstract

Academics have long been interested in understanding the nature of management tools such as roadmapping or scenario planning and to derive guidance on how they should be used. A typical approach to this challenge has been proposing rules and classifications to select and configure management tools. However, none of those proposed so far has been universally recognised. This paper argues that the characterisation of instances of tools implementation (tools-in-action) according to five key dimensions allows an easier and more robust approach to theoretically understand tools and to help practitioners with the configuration of toolkits. In order to highlight the advantages and the potential limitations of this characterization approach, a toolkit is examined.