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A Comparative Study on Performance Measurement of Decision-Making Units: A Case Study in Iranian Tejarat Banks

Published version
Peer-reviewed

Type

Article

Change log

Authors

Hasannezhad, M 
Hosseini, SE 

Abstract

Nowadays, vicissitude in administrative systems through Performance Measurement PM is one of the necessary and inevitable subjects, on which the improvement of efficiency and effectiveness in banking systems depend greatly. In this paper, we focused on efficiency analysis of Tejarat bank branches in order to propose the corrective actions on utilizing resources. Hence, we compute the efficiencies of units based on input-oriented CCR model with three approaches which differ on combination method of inputs and outputs and then rank them by Anderson & Peterson AP model. The results represent that the CCR model based on confined fuzzy weights presents the high level of accuracy in identifying efficient units as well as giving useful information on improving the inefficient branches.

Description

Keywords

4901 Applied Mathematics, 49 Mathematical Sciences

Journal Title

Advances in Operations Research

Conference Name

Journal ISSN

1687-9147
1687-9155

Volume Title

2011

Publisher

Hindawi