Crowdworker economics in the gig economy
Kristensson, Per Ola
Conference on Human Factors in Computing Systems - Proceedings
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Jacques, J., & Kristensson, P. O. (2019). Crowdworker economics in the gig economy. Conference on Human Factors in Computing Systems - Proceedings https://doi.org/10.1145/3290605.3300621
The nature of work is changing. As labor increasingly trends to casual work in the emerging gig economy, understanding the broader economic context is crucial to effective engage- ment with a contingent workforce. Crowdsourcing represents an early manifestation of this fluid, laisser-faire, on-demand workforce. This work analyzes the results of four large-scale surveys of US-based Amazon Mechanical Turk workers recorded over a six-year period, providing compa- rable measures to national statistics. Our results show that despite unemployment far higher than national levels, crowd- workers are seeing positive shifts in employment status and household income. Our most recent surveys indicate a trend away from full-time-equivalent crowdwork, coupled with a reduction in estimated poverty levels to below national figures. These trends are indicative of an increasingly flexible workforce, able to maximize their opportunities in a rapidly changing national labor market, which may have material impacts on existing models of crowdworker behavior.
This work was supported by an EPSRC studentship and EPSRC grants EP/N010558/1 and EP/R004471/1.
EPSRC (via University of St Andrews) (11780)
External DOI: https://doi.org/10.1145/3290605.3300621
This record's URL: https://www.repository.cam.ac.uk/handle/1810/289429