Managing platform-based ecosystems in B2B markets - out-bound open innovation perspective
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Authors
Tsai, CL
Ahn, JM
Mortara, L
Publication Date
2022Journal Title
International Journal of Technology Management
ISSN
0267-5730
Publisher
Inderscience Publishers
Type
Article
This Version
AM
Metadata
Show full item recordCitation
Tsai, C., Ahn, J., & Mortara, L. (2022). Managing platform-based ecosystems in B2B markets - out-bound open innovation perspective. International Journal of Technology Management https://doi.org/10.1504/IJTM.2022.123722
Abstract
Technology advancements are underpinning firms in shaping their products and services into digital platforms to foster value co-creation in their platform-based ecosystems. While existing research has mainly focused on business-to-customer (B2C) platforms, relatively little research has been conducted on business-to-business (B2B) platforms. To address this research gap, this study employs a case study approach to collect and examine three out-bound open innovation (OI) application cases in the context of B2B platforms, namely, TSMC, IBM and CNT Tech. The case analysis results show that the coverage of B2B markets can be expanded and diversified by OI. To improve the quality of platform offerings (not only platform services but also complementary innovations), the case firms implemented OI applications comprising two phases that manage knowledge outflows (with boundary resources) and inflows (with input/output controls) across their organisational boundaries. Knowledge sharing provided a B2B platform owner new market creation opportunities, and complementors combined and pivoted some of the platform owners’ core technologies, consequently diversifying the platforms’ applications and making platform ecosystem more dynamic and vibrant.
Embargo Lift Date
2023-12-31
Identifiers
External DOI: https://doi.org/10.1504/IJTM.2022.123722
This record's URL: https://www.repository.cam.ac.uk/handle/1810/331531
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