Artificial Intelligence as Driver for Business Model Innovation in Smart Service Systems
Accepted version
Peer-reviewed
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Repository DOI
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Abstract
Artificial Intelligence drives business model innovation. In this context, our paper examines major amendments of business model elements (value proposition, value creation and value capture) due to artificial intelligence implementation into products and services. Based on a literature review changes like enhanced autonomous and adaptive value proposition, intense use of data and stronger collaboration in ecosystems as well as adapted revenue models are identified, analyzed and presented in this paper.
Description
Keywords
46 Information and Computing Sciences, 4609 Information Systems, 35 Commerce, Management, Tourism and Services, 3507 Strategy, Management and Organisational Behaviour, Machine Learning and Artificial Intelligence, 9 Industry, Innovation and Infrastructure
Journal Title
Springer, Cham
Conference Name
Advances in the Human Side of Service Engineering. AHFE 2020
Journal ISSN
2194-5357
2194-5365
2194-5365
Volume Title
Publisher
Springer International Publishing
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All rights reserved
Sponsorship
DAAD